MiTAC is committed to protecting your personal data and being transparent about what information it holds. MiTAC understands its obligations to help you understand how and why MiTAC processes your personal data. This policy tells you about the why, what, how, and when in relation to MiTAC’s collection and processing of your personal data.
We collect and process your personal data for purpose of performing our obligations under the applicable agreement(s) with you or providing our services based on your request.
We use the personal data collected from you for purpose of delivering our services to you, rendering of repair and maintenance services, and, upon receipt of your consent, providing you with updated news and marketing information.
We also use your personal data to respond to you when you contact us.
The types of personal data we may collect and process about you include:
Upon your registration to our technical support system, we may ask you to provide personal data such as your e-mail address, name, telephone number, or persistent identifier (such as a customer number held in a cookie) which is associated with individually identifiable information. We may combine the information you provide on the Website with other information we may collect from you offline or from third parties so that we can tailor the Website, services, and offerings to you more effectively.
Upon your sending of the message to “Contact Us” webpage, we may collect your personal data such as your name, e-mail address, telephone number, and your residing region which is associated with individually identifiable information. We may combine the information you provide on the Website with other information we may collect from you offline or from third parties so that we can tailor the Website, services, and offerings to you more effectively.
Below list includes cookies deployed by such third parties on our Website.
At MiTAC, we use Google Analytics to help us understand how our customers navigate to and through our Website. These cookies enable the function of Google analytics. This service helps us understand how long customers spend visiting different pages and how often they return to our Website. Google Analytics also helps our marketing colleagues to work out the effectiveness of our digital marketing campaigns. You can find out how to opt out of these cookies here: https://tools.google.com/dlpage/gaoptout
Where transfers are to be made outside of the European Economic Area, MiTAC will ensure that the destination country(ies) has data protection laws assessed as adequate by the European Commission or where adequate safeguards are in place.
In addition, you have the right to:
We encourage parents and guardians to take an active role in their children's online activities. We do not knowingly collect personal information from children without appropriate parental or guardian consent. If you believe that we might have collected personal information from someone under the applicable age of consent without proper consent, please let us know using the methods described below and we will take appropriate measures to investigate and address the issue promptly.